Bank Trainers Conference 2016: Compare Virtual Classroom Platforms; Adobe Connect and GoTo Webinar” Wednesday, May 18th, 2016 2:45 PM – 4:15 PM

May 18-20, 2016
Hyatt Regency – Riverwalk
San Antonio, Texas

…with Pre-Conference Workshops Beginning May 17th

Compare Virtual Classroom Platforms; Adobe Connect and GoTo Webinar

Presenter: Karen Hyder

Karen Hyder has been teaching trainer-training programs for virtual classes and coaching online presenters since 1999. She has produced hundreds of online sessions, including for The eLearning Guild’s Online Forums, Thought Leaders Webinars, and “Best of” Webinars. Karen uses the trainer competencies of CompTIA’s Certified Technical Trainer (CTT+) to help technical trainers and subject-matter experts prepare for online sessions, master online presentation skills, and engage learners throughout sessions. She frequently speaks at industry events on using virtual classroom tools to support learning. Karen co-authored The eLearning Guild’s Handbook on Synchronous eLearning, and authored Up and Running with WebEx Training Center for

Melissa Chambers is an online instructional specialist at MSC Consulting and a contract speaker coach/host for The eLearning Guild’s Online Forums and Guild Academy. Melissa has over 19 years’ experience in creative media production, project and change management, online instructional design, and eLearning strategy development, and has been designing, producing, and coaching for synchronous online programs since 2002. She holds a master’s degree in instructional design for online learning, and has spearheaded award-winning programs in eLearning, process improvement, and strategic development. Melissa has a passion for lifelong learning, technology, cultivating creativity, and having fun while working.

More information & Registration

Learning Solutions Conference: Do You Have What It Takes? Exploring the CompTIA Virtual Trainer Certification Competencies

Learning Solutions Conference
Do You Have What It Takes? Exploring the CompTIA Virtual Trainer Certification Competencies
Taught by Karen Hyder

Virtual classroom technologies are not new. In fact, you may already be hosting web-based meetings and training sessions. But are your preparation, delivery, engagement, and evaluation skills good enough to pass CompTIA’s trainer certification tests (CTT+)? Great virtual instructor-led training requires much more than logging in, turning on your microphone, and reading bulleted slides or demonstrating software features. You need to shift your approach to make the very best use of the resources available in WebEx, Adobe Connect, or GoTo webinar and engage learners in meaningful ways.

In this session, you will learn about the questions and answers you need to prepare for in the virtual classroom, and how to deliver virtual training that is as good as or better than face-to-face sessions. You will learn how to prepare for virtual classroom vs. physical classroom training, and the differences that matter the most.

In this session, you will learn:

  • How to identify five key aspects of preparation 
  • The 12 competencies that effective virtual trainers exhibit (from CompTIA’s CTT+ certification) 
  • About real-life case studies of virtual online trainers 
  • How the virtual trainer work style shift might impact you

Trainers, training managers, virtual coaches, and online event producers.

Technology discussed in this session:

More information

Learning Solutions Conference Pre-conference Certificate Workshop, B.Y.O.L.: How to Adapt Traditional Classroom Design for Virtual Instruction

March 14, 2015

B.Y.O.L.: How to Adapt Traditional Classroom Design for Virtual Instruction

B.Y.O.L.® (Bring Your Own Laptop®) workshops ensure that you receive in-depth, hands-on training and enable you to follow along with the instructor step-by-step.

also at Learning Solutions conference:

Do You Have What It Takes? Exploring the CompTIA Virtual Trainer Certification Competencies
Karen Hyder, Kaleidoscope Training and Consulting


Karen will, again, be serving as Docent. The role of the Docent is to help those who are new to the Guild, new to the conference or new to the industry. Docents point participants in the right direction by recommending sessions, speakers and vendors who might answer participant questions. Join Docent leaders and participants each morning for a Morning Buzz discussion as a way to focus your event day.

2016 Conference Docent Program


Best of DevLearn DemoFest 2015: Award-winning Learning in Action

This webinar showcases some of the award-winning projects presented at DevLearn DemoFest 2015, now available to all through this special online presentation.

Each year at DevLearn, dozens of conference participants share their latest and greatest projects at DevLearn DemoFest, the industry showcase of technology innovations for learning and performance. DemoFest offers DevLearn attendees the opportunity to see a wide variety of projects that provide solutions to common learning and performance challenges, and to learn about the tools, technologies, and processes that members of The eLearning Guild community used to build these projects.

Meet several of this year’s DevLearn DemoFest winners in this free webinar, and see and discuss short demos of their award-winning projects.

Access the recording (registration required)



The Magic Behind Interactive Webinars

Tuesday, September 8, 2015

Have you ever watched a web-based conference session and wondered, “how’d they do that?” When slides or polls appear or videos pop up and play automatically, it’s not magic! There’s a person behind every action who must click, type or drag to make things happen. If you’re always the participant and never the presenter, join this session to take a peek at how it’s done.

In this session, we’ll explore aspects of the Adobe Connect software from a presenter’s point of view so you can see what you’ve been missing. 

You will learn how to: 

• Choose the right type of webinar room (Meeting, Training, Event, Webinar) for your event

• Customize settings and features to accommodate planned interactions

• Document delivery plan in a shared location

• Communicate with team members using secret and private messaging

• Manage participant questions and technical issues

• Deliver consistent sessions using templates

• Discover what Presenters do that Participants don’t see


Session Recording

Prepare your organization for virtual learning tools

Adobe Connect
Wednesday, Jul 15, 2015, 10:00 AM

Virtual classroom technologies are not new—in fact, there are people in your organization using them right now for training, webinars and meetings. But are you ready to make an organization-wide move to give up face-to-face training sessions and programs for virtual, online sessions, or is the prospect too daunting? Do members of your organization see virtual training as a poor substitute for “real classroom” training?

Times have changed. Hardware and network infrastructures are better than they were just 5 years ago. Workers have become more web savvy, and virtual classroom tools such as Adobe Connect provide state-of-the-art software to engage learners wherever in the world they are sitting.  But moving your training programs online requires careful consideration and planning.  It’s not free and it’s definitely not simple.

Drawing on over 15 years of experience helping organizations successfully adopt virtual classroom tools for learning programs, Karen Hyder will share with you the questions and answers you need to prepare for and deliver training that is as good or better than face-to-face sessions.

-    Discuss ways to maximize the advantages and overcome the objections of virtual classroom experiences
-    List considerations for your team; your trainers, your designers, your learners and your support staff
-    Identify key elements of a rock solid implementation plan
-    Explore real-life case studies of online training programs

Session Recording

Behind the Screens: Secrets to Successful Synchronous Online Events

eLearning Guild
Free Webinar, eLearning Guild Membership Not Required

Just about anyone with a computer, an Internet connection, and a headset can produce and lead a virtual class, webinar, or other synchronous online event. Solid instructional design and good presentation skills will certainly help make these events effective, enjoyable, and successful, but challenges almost inevitably arise: Several of your participants can’t log in, no one responds to your carefully designed polls, your Internet connection drops just as you’re about to start the event, or that video … just … won’t … play.

Join us as we talk with three experts on designing and producing successful synchronous online events. Karen, Melissa, and Tammy are part of the team that has been producing The eLearning Guild’s Online Forums and various webinars for over a decade, they lead several Guild Academy courses on online-event design and production, and they have worked through just about every challenge to a successful online event imaginable. We’ll review several of these real-life challenges, discuss how we can meet these challenges with grace and ease, and learn what really happened.

Anyone involved with designing, producing, or leading synchronous online events, regardless of experience level.

Session recording

Karen Hyder
Kaleidoscope Training and Consulting

Tammy Olson
Global Virtual Learning Leader

Melissa Chambers
Online Instructional Specialist
MSC Consulting

Using an Event Producer to Ensure the Success of Your Online Events

DevLearn 2014
October 29–31, 2014
Las Vegas, NV

If you find running online sessions difficult, and you and your learners waste time setting up activities and solving technical problems, you’re not alone. Even the most experienced online presenters can struggle to manage the software and deliver a clear message at the same time. An online session producer can provide the structure and support that allow presenters to stay focused on content and keep learners engaged.

Participants in this session will discover why it is not practical for a single person to manage all the elements of a webinar. You’ll learn how working with a producer, who can manage the technology and troubleshooting, frees the presenter to focus on the content and on the learners. Join this session to find out how producers ensure successful virtual online sessions.

In this session, you will learn:

  • How to handle typical virtual session disasters
  • How to identify solutions to mitigate or solve problems
  • Which problems are best solved by the presenter and which by the producer
  • About the producer role in The eLearning Guild’s Online Forums

Beginner and intermediate; participants should have experience with webinars.

Technology discussed in this session:
Adobe Connect, WebEx, GoToMeeting, and GoToWebinar.