"I've never met anyone who can match Karen's depth of skill and understanding in both presenting and coaching. Her gift is in executing those skills herself and in helping develop them in others. Many presenters just think about their slides and what they want to say, not how to engage the audience. But Karen coaches presenters to encourage audience behavior that helps the audience grasp and synthesize the message. Karen's expertise in creating more interactive and engaging web-based learning experiences has been a great resource to our 15,000 members who are transitioning to virtual communities. Whenever we host Karen, it's a special event."
Gary VanAntwerp, vice president, social learning implementation
Training Magazine Network
"Karen has helped us deliver training to our people in different offices and at job sites around the country. I can't imagine anyone with better ability or a broader skill set so well-geared to developing high-quality distance learning. Karen is able to work with and get the most out of whatever technology the client already has—in our case, WebEx. She showed us how to transform our PowerPoint content into a clear, high-quality distance-learning activity. She suggested clean graphics that told the story much better, and she coached us to use the polling function, which encourages audience participation and allows the presenter to check that learners are understanding."
"Her strengths include asking thoughtful questions, listening and thinking, and then proposing very good solutions for what instructors are trying to communicate and accomplish. Among the people she coached for us were four veteran project managers—seasoned, LEED-certified content experts. Afterward, each came to me independently and reported that their work with Karen was one of the best interactions they'd ever had."
Mike Smoczyk, director of education
Kraus-Anderson Construction Co., Minneapolis,. MN
"Karen's ability to build a speaker's confidence in presenting online is tremendous, especially given the newness of webinar technology. She's extremely well-versed in her work, and has her process down to a T. She kept me on track and put me totally at ease. And her goal involved more than just assisting with technical issues; she also helped me create a 'wow' presentation. She gave me an environment I could play in and make mistakes in as I prepared.
"Initially, I was intimidated by the software (Adobe Acrobat Connect Pro). Karen assured me that, if we invested the appropriate time to learn and practice, my final presentation would be polished, seamless, and impressive. And it was!
"With online training, you're always worried about technical issues. But with Karen's assistance, the presentation went off without a hitch. I have a new respect for taking the time to plan and practice, and my superiors have noticed that my recent presentations have been free of technical issues.
"I've also become a fan of Acrobat Connect Pro, which allows the presenter to avoid the choppiness typical of moving from one application to another in streaming broadband. Karen did an awesome job of showing me how to pull out the tool's functionality and how to master the technical challenges involved in turning my best ideas into an outstanding presentation.
"Karen's also a trouper. Over the period we were working together, she injured her leg skiing. But she never missed a beat, never missed a meeting. She's a very, very professional woman. If I present through the eLearning Guild again or have to use Connect Pro, I'll request that she assist me again."
Dave Ragan, associate manager and instructional designer
Taco Bell Corp.
"Karen excels at ensuring presenters get what they need in order to be effective, and she accomplishes that in a friendly, enthusiastic, easygoing way. Her best quality is her commitment to helping people."
Paul Clothier, founder, Learnhost.com,
and internationally known author, speaker and consultant
"Before working with Karen, I would have muddled through a synchronous online presentation, functioning at about a 3. Now I'm at an 8 or 9 and enjoying the praise of colleagues. With Karen's help, I've been able to perform well in a stressful situation—working simultaneously with 200 learners in person and 200 on line."
"Karen's method creates the best possible instructional experience. She offers her ideas and helps me tap into my ideas about challenges such as stimulating the participation of learners I can't see. She then allows me to tweak her ideas so that they become my own."
"Most important, Karen does whatever it takes to make me look good and be successful."
Patti Shank, Ph.D., CPT
Author and President, Learning Peaks LLC
"As an online training consultant, I've seen online tools used too often to generate only superficial interaction. Karen's use of the chat area to create a truly meaningful group discussion—which reveals what's in the heads of the learners—was new to me. Her deep understanding of the challenges that online trainers face is evidence of her credibility and experience in the industry. In addition, because Karen is enthusiastic, connects easily and welcomes all questions—particularly important with new technology—she's effective in environments where others often fall short."
Jeff Merrell, Principal consultant,
Purple Line Associates, Evanston, IL
"Karen is a tremendously gifted facilitator. Where many instructors believe it is their role to tell students how and what to learn, Karen's approach is unique and empowering. She challenges learners to take responsibility, and she engages them in discovering their own insights. Combined with her natural energy, enthusiasm and appreciation for openness, Karen's talents as a facilitator create a powerful learning experience."
Bob Mosher, Director of Learning and Strategy Evangelism,
Microsoft Learning Corp.
"The best thing I got from Karen was equilibrium, necessary for coordinating one's own thoughts and actions along with the needs and questions of unseen learners. She flattened the learning curve for me."
"Karen excels where most trainers do not: She listens and adapts her teaching to what her students need and are ready to hear. She doesn't put an advanced student through a basic course.
"Because she's very open, Karen is better at finding receptivity in students so that real learning can take place. She understands that the student is more important than her ego."
Stephen Haskin, Distance Learning Developer,
University of Michigan School of Public Health
"Karen is no-nonsense. She assessed my familiarity with a new distance-learning system and did not overdo her ministrations to me. Some trainers are too focused on their rules and regulations. Karen got the job done quickly and well, with no fuss or bother."
Dr. Allison Rossett, Professor of Educational Technology,
San Diego State University